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Direct Connect to Congressional Bank does not recognize login

hpostal Member ✭✭
Congressional Bank does not recognize Login/Password that is correct for Direct Connect


  • hpostal
    hpostal Member ✭✭
    Congressional Bank, Rockville, MD does not recognize Login/Password that is correct for Direct Connect. Connecting Windows 10 HP desktop computer via Direct Connect to Congressional Bank, Rockville, MD results in re-entering password a 2nd time. Then returns error "Bank does not recognize login/pw". "Be certain it is correct." The Login/Pw allows access online. There is not a question of the login/PW being incorrect. Bank has no solution?
  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Hello @hpostal

    Thank you for taking the time to share the details of your experience and feedback with the Community, although I apologize that you have not yet received a response.

    We'll need a bit more information to be able to assist.

    Please take a moment to review the information available here and post back to let us know what version and release of Quicken you are using.

    Do receive any error codes or error messages when attempting to sign in? 

    The more information you can provide regarding this issue will help the Community to better understand and assist.

    Thank you,

    -Quicken Tyka

This discussion has been closed.