In today's update multiple securities prices have been reset to $1.00 from their actual price.

jt2009q

As a further problem that is probably related it seems to have put in a placeholder to add cash for a fidelity account and on the same date a reducing but in different amount misc expense with the offset to cash in that same account. It is unclear why it did so as the balance in the cash was not off and it did both on 1/8. (I updated software 1/9 and downloaded transactions on 1/9

Chris_QPW

As of 1/16/2021 12:07AM PST on Saturday the $1 price has downloaded.
Note that the price update from Fidelity (in the OFX log) did download an is correct both in the price and AS of Date:

                    <SECNAME>FIDELITY SMALL CAP DISCOVERY FUND

                    <TICKER>FSCRX

                    <UNITPRICE>25.0900000

                    <DTASOF>20210115033008.000[-5:EST]

                    <CURRENCY>

                        <CURRATE>1.000

                        <CURSYM>USD

                    </CURRENCY>



Sent a "Help -> Report a problem" with the logs that has the title:
"$1 Price for FSCRX when in Simple investing mode and on a weekend."

Chris_QPW

Just wanted to add that it is now Monday 1/18/2021 and even though the price for FSCRX has yet to come in, I'm not getting the bad $1 price when I update today.  So it is following the same pattern as laid out last week.  Bad $1 price on days that the markets are closed.

Quicken SangeethaS

Thanks everyone for your inputs and your patience. We have fixed this issue now. We'll see how to roll out the fix to users soon.

Chris_QPW

This is now working correctly for me in R31.12.

Thanks for fixing this.

nswartz99

I have 31.12 and I still see the problem if I do an update on Monday during the day. I have to remember to do an update well after hours, but still on Monday . The $1 price is being applied to Mutual funds that only have their price set after the end of trading. I suspect that the price being downloaded is from the previous Friday's close.

mscerutti

In the release notes for version R31.12 it is indicated that this is fixed. I just turned on simple investing for a Fidelity IRA and 2 of the securities received the $1 pricing. Is this still being investigated?

Chris_QPW

@Quicken SangeethaS It looks like there is some other kind of use case going on it.  I double checked and it is working for my Fidelity account/security (FSCRX), but I see that others aren't as lucky.

Chris_QPW

Note when others reported this, part of my double check was to switch that same account/security to simple mode to see if it behaves different than just having two data files one setup with complete and the other simple.  It didn't make any difference for me.  It is working for me now in all cases.

mscerutti

I am still seeing the $1 pricing for non-trading days in a few of the securities. Is there any word on a fix or is there something I need to do in order to get rid of that behavior?

GolfNBBQ

> @"Quicken Kathryn" said:
> Hi All,
> We're continuing to investigate this issue--if you're experiencing this issue, can you confirm whether this issue reoccurs during every period when the market is closed (so weekdays, weekends, etc.) - we're looking to see if there's any pattern with the timing.
>
> Also, if you are able to go to Help > Report a Problem in Quicken and submit your online banking logs so we can continue to research as well.
>
> Thanks--

I can confirm that this happens anytime the market is closed. I used to update weekdays at 2AM. After this problem showed up, I switched to 8PM. Same problem. If you manually run Download Positions, the prices are corrected.