Problem with Vanguard updates

Question

Hello,

For many months now, I've been having issues with both my wife and I's Vanguard 401k  accounts.  Many times when performing my one-step updates, either the unit price of the fund gets wiped out or it brings in the wrong price.  Often times, I need to go into 'Holdings' for each account and update the 'Quote/Price' manually.  Is this a widespread occurrence?

mmilian · Answer

Thank you both.  Makes sense.  I’ve made the necessary changes on my end.  Thanks!

Jim_Harman · Answer

I would guess that with "Trust" in its name rather than "Fund", this is a special 401(k) security and is not publicly traded. 401(k) providers often create these securities with similar names and investing objectives to their publicly traded funds but (usually) a lower management fee.

Because of this, it will not get a ticker symbol and price quotes will not be available from Quicken's quote provider.

Quicken Francisco · Answer

@mmilian

Thanks for the update.  After taking a look it looks like there isn't much information available about the new fund overall just yet. In this case if you'd like it to remain updated you'll have to have to manually update it for the time being until we're able to also see additional tracking information on Morningstar. I do apologize for the inconvenience this has caused.

Thanks,
Quicken Francisco