posting date doesn't match between reconcile window and register

Question

I am having a strange issue with the Posting Date. I have a transaction in my register with a Posting Date of 9/9/2020. But when I go to Reconcile my account, the same transaction shows a posting date of 8/20/2020. I feel like somehow maybe the posting date is being cached in the Reconcile process? But i've tried canceling reconciliation, and even quitting and restarting Quicken, and still the mismatch persists. I know it's the same transaction because when I select it and click "edit" in the reconciliation window, it takes me to the transaction in the register with the wrong date.

MZ123 · Answer

Found this thread when searching for a solution to incorrectly-matched transactions.

I have an automatic transfer for the same amount every 2 weeks. Recently, when downloading multiple months at a time, it accidentally matched one of them to the wrong week, when matching on the "from" account. Everything was fine on the "to" account - which I reconciled first. But on the "from" account, only one of the two transactions appeared.  With a transaction date of, say, the 3rd, and a posting date of the 17th.

The only solution has been to manually re-enter the transfer transactions, then delete the (reconciled) transactions, and manually mark them as R in the "to" account. At this point, both transactions appear in the "from" reconcile window.

There should really be a way to undo an already accepted match; this is not the first time this has caused problems.

Chris_QPW · Answer

I totally agree with that!  That dialog needs more "context" so that you can make the right decision.  That would be a good suggestion.  To post a suggestion that people can vote on you post it as an Idea (and you can vote on your own idea):

Note one of the better practices for transfers is to pre-enter them and then just match to them, which takes the guesswork out of the picture.

gwertzman · Answer

Good point, but in this case the transfer is between two accounts in the same institution. But you're right -- when transfering between different institutions, you can't guarantee the same posting date.

I guess my bigger problem with the "is this the same transaction" prompt is that it doesn't actually give you enough information to make a reasonable decision. Especially when downloading transactions, it will pop up saying "is this the same transaction as...." and it doesn't show you full info for both transactions.