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Get data for multiple Wells-Fargo mortgages

I have 3 mortgage accounts with Wells-Fargo and they all will populate when I do the setup. I've deleted setup and all Wells-Fargo login details multiple times and each time the system says it has 100s of transactions to download. It also properly knows my mortgage accounts setup in Quicken. But when it is all said and done it only updates one of the mortgages. The other two still show the updated balance as the original amount and the last update date as the day I opened it. Any help is appreciated.


  • UKR
    UKR SuperUser ✭✭✭✭✭

    For whatever it's worth ... I would not bother attempting to activate any loan or mortgage account for downloading.  (Not discussing LOC or HELOC accounts here)

    An online-connected loan or mortgage account does NOT have a transaction register. All data shown in the account come from whatever information the bank downloads to you ... if this process works at all.

    As a result of being connected, the scheduled payment transaction reminder cannot transfer the amount of principal paid into the (non existent) account register and must use a category, usually something like Loan:Principal, instead. The category seems to vary with the Loan Type you selected when creating the loan account in Quicken.

    • Effective with Quicken Windows 2018+
      you can deactivate an online-connected loan account and regain full control over your transaction register.  However, you should still review the Scheduled Reminder (or Memorized Payee List entry) associated with the monthly loan payments to ensure they now transfer Principal to the loan account register and not to a Category.
    • Users of Quicken 2017 and older:
      If you want to have full control over both the loan account register and the payment transactions you need to set up your loan account as a "manual loan account" and use the Scheduled Reminder created by the setup process to record your payment transaction on or before the due date.
      If you have already established a connected loan account and are having problems with it please take a look at this:
      How to convert back to a manual loan


    Since you're attempting to set up a loan account, create a "manual" loan account that is not connected to the bank for downloading. When you start the Add Account process select the account type and on the next screen click the "manual loan account" text link at the bottom of the screen. Perform the loan setup as of the next payment due and set up to use a Scheduled Reminder for the monthly payment from your Checking account. It will correctly transfer the amount of principal (and optional additional principal) from Checking to your loan account register in Quicken.

    Does the monthly payment include "Escrow Withholdings" (taxes, insurance withheld and paid for by the mortgage company)?
    If so, before you begin to set up the loan, set up an "Escrow" account (as Asset type account), so that the Scheduled Reminder can include the escrow amount as transfer to the Escrow account register.

    Now all you have to worry about is to make the monthly payment on time. I recommend authorizing the mortgage company to withdraw payment plus escrow automatically from your checking account every month, on the Due Date.

  • jdg221
    jdg221 Member
    Thanks for the response. i don't really care if the transaction show up, even though I mentioned them. I would just like the balance to update, which it only does it on one account.
  • UKR
    UKR SuperUser ✭✭✭✭✭
    jdg221 said:
    Thanks for the response. i don't really care if the transaction show up, even though I mentioned them. I would just like the balance to update, which it only does it on one account.

    Your decision ... but if you set up the mortgage accounts as manual accounts, using the Scheduled Reminder you'll get a proper payment transaction, a correctly updated balance and proper progress views in Quicken.
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