you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. That is quite odd that you're not able to download any transactions. I'm wondering to start off here if we may not be connected to quicken which could be a reason. Are you getting any error messages or does it always just say updating as well? Lets try signing out and signing back in to start off here to see if that might help.
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