Quicken (R30.19 version) will not connect to SunTrust and shows error CC-503.

lbturkey2
lbturkey2 Member ✭
in Download, Add/Update Accounts (Windows)
After spending 1.5 hr online with support, on Jan 7, I was assigned ticket #8230913 and I still have no follow-up or resolution.

Best Answer

  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Answer ✓
    Hello @lbturkey2

    Thank you for taking the time to visit the Community to ask your question. I was able to locate the interaction with support for the ticket that you have provided.

    The issue has been escalated and is currently listed as in-progress and is being worked on, unfortunately, I do not have an ETA that I can offer. 

    When a resolution has been reached, you will be notified via email. 

    I hope this helps to clarify,

    -Quicken Tyka
    ~~~***~~~

Answers

  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Answer ✓
    Hello @lbturkey2

    Thank you for taking the time to visit the Community to ask your question. I was able to locate the interaction with support for the ticket that you have provided.

    The issue has been escalated and is currently listed as in-progress and is being worked on, unfortunately, I do not have an ETA that I can offer. 

    When a resolution has been reached, you will be notified via email. 

    I hope this helps to clarify,

    -Quicken Tyka
    ~~~***~~~
This discussion has been closed.

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