Hello @leonard kearney
Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. That is odd that you're having the account error from that long ago. If you wouldn't mind could we see exactly what it looks like in the report and error. I'll leave instructions below on how to do so.https://community.quicken.com/discussion/7867159/faq-how-do-i-post-a-screenshot-in-the-community-from-windows#latestNote you may need to drag the photos into the response box so that you're able to add the photos. Once you get the chance let us know a bit more and we'll see what we can try. Thanks,Quicken Francisco