the server is experiencing an internal error

Question

Anybody else seeing a CONLOG.TXT like the below? It's been happening all day.

==== Mini-OSU Start (20210119/16:09:17) ====20210119 16:09:18: QFN: Beginning send to https://online.americanexpress.com/myca/ofxdl/desktop/desktopDownload.do?request_type=nl_ofxdownload20210119 16:09:18: ***QFN kQFFinished: returns 6730597220210119 16:09:18: We’re sorry, the server is experiencing an internal error. Try again now, or wait and try later.20210119 16:09:18: QFN: End send to https://online.americanexpress.com/myca/ofxdl/desktop/desktopDownload.do?request_type=nl_ofxdownload, netstatus 3020210119 16:09:18: 
==== Mini-OSU End (20210119/16:09:20) ====

Bertilak · Answer

This too has now been resolved.

Bertilak · Answer

RESOLUTION:Yesterday I was able to download Quicken data from the AMEX web page and it imported into Quicken OK.
Today when I tried the same thing the AMEX web page said that due to a recent change I should re-establish the connection in Quicken. That worked. It took a VERY long time for the process to complete, probably because it downloaded so many transactions in the process. Now downloads from within Quicken work.
There is one minor(?) situation. Quicken switched me from Direct Connect to Express Web Connect. Quicken's Account Details/Online Services says there is an improved connection method available. I Presume Direct Connect. An attempt to switch failed. I'll give it another day and look again.

Chris_QPW · Answer

Hmm not much in that log.  That looks just what Quicken sent without any response from AMEX.

But in another thread there is a post by another user that says they have been told by AMEX that they are aware of the problem, and hope to have it fixed in the next 24 to 48 hours.