online balances have not changed

Tim Toepke

Have not had any banking or credit card online balance change since the latest version downloaded. Anyone have ideas?

Sherlock

Please provide the version of Quicken being used: select Help > About Quicken

Please provide the full name of the financial institution and the connection method being used: open the register, press Ctrl + Shift + E and select the Online Services tab.

When and how was the account last downloaded: displayed at the top of the register just below the account name