Why did my program not install?

ray m

Last year I purchased Quicken on my BOA Mastercard for $89.99. It never installed properly. Not only have I not received the product I purchased but I continue to receive offers to purchase it again  while I am cut off from the support and advantages the program offers. How ridiculous that I have to ask the "community" for help rather than being able to contact Quicken staff to correct the problem they get paid to fix. Please install the program I paid for or give me a refund.

Greg_the_Geek

http://www.quicken.com/contact-support

Greg_the_Geek

http://www.quicken.com/contact-support

thecreator

ray m said:

Last year I purchased Quicken on my BOA Mastercard for $89.99. It never installed properly. Not only have I not received the product I purchased but I continue to receive offers to purchase it again  while I am cut off from the support and advantages the program offers. How ridiculous that I have to ask the "community" for help rather than being able to contact Quicken staff to correct the problem they get paid to fix. Please install the program I paid for or give me a refund.

Hi @""ray m"

See this FAQ: https://community.quicken.com/discussion/7307115/add-your-quicken-information-to-your-posts-plus-how-you-are-connected-to-the-internet

See this procedure as well:  https://community.quicken.com/discussion/7844658/installing-reinstalling-windows-quicken-subscription-editions

ray m

Gregg, Thanks for your help. I was able to get through to Quicken service and they helped me through re-installation