Auto backup not working after last update on the Mac

David8905
David8905 Quicken Windows Subscription Member
edited April 2022 in Errors and Troubleshooting (Mac)
The auto backup feature stop working after the last update release. No matter where I put the backup location whether it is on the main drive of the Mac or an external drive attached to the Mac the program hangs. I have to manually backup the information. I thought I would let quicken know about the bug and see if they can fix it. I guess it is more of a comment than a question.

Answers

  • jacobs
    jacobs Quicken Mac Subscription SuperUser, Mac Beta Beta
    @David8905  I'm not seeing this happen, and I haven't yet read of any other reports of this. Could you provide some additional information which might help narrow this down…
    • What version of Quicken are you running (under Quicken > About Quicken)?
    • What version of macOS are you running?
    • Where is your live Quicken data residing? For instance, is it on your Mac's startup drive in the default Library/Application Support/Quicken folder? In a different location?
    Quicken Mac Subscription • Quicken user since 1993
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