Auto backup not working after last update on the Mac

David8905
David8905 Member
The auto backup feature stop working after the last update release. No matter where I put the backup location whether it is on the main drive of the Mac or an external drive attached to the Mac the program hangs. I have to manually backup the information. I thought I would let quicken know about the bug and see if they can fix it. I guess it is more of a comment than a question.

Answers

  • jacobs
    jacobs SuperUser, Mac Beta Beta
    @David8905  I'm not seeing this happen, and I haven't yet read of any other reports of this. Could you provide some additional information which might help narrow this down…
    • What version of Quicken are you running (under Quicken > About Quicken)?
    • What version of macOS are you running?
    • Where is your live Quicken data residing? For instance, is it on your Mac's startup drive in the default Library/Application Support/Quicken folder? In a different location?
    Quicken Mac Subscription • Quicken user since 1993
  • RickO
    RickO SuperUser ✭✭✭✭
    It may be obvious, but please restart the computer and try again. Sometimes file system problems like this can be solved by resetting via restart.
    Quicken Mac Subscription; Quicken Mac user since the early 90s
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