Auto backup not working after last update on the Mac

The auto backup feature stop working after the last update release. No matter where I put the backup location whether it is on the main drive of the Mac or an external drive attached to the Mac the program hangs. I have to manually backup the information. I thought I would let quicken know about the bug and see if they can fix it. I guess it is more of a comment than a question.

Answers

  • jacobs
    jacobs SuperUser, Mac Beta Beta
    @David8905  I'm not seeing this happen, and I haven't yet read of any other reports of this. Could you provide some additional information which might help narrow this down…
    • What version of Quicken are you running (under Quicken > About Quicken)?
    • What version of macOS are you running?
    • Where is your live Quicken data residing? For instance, is it on your Mac's startup drive in the default Library/Application Support/Quicken folder? In a different location?
    Quicken Mac Subscription • Quicken user since 1993
  • RickO
    RickO SuperUser, Mac Beta Beta
    It may be obvious, but please restart the computer and try again. Sometimes file system problems like this can be solved by resetting via restart.
    Quicken Mac Subscription; Quicken Mac user since the early 90s