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Installation loop

Have installed Quicken 3 times. Each time at sign on it says "Continue to download and install the product. Sign in with your Quicken ID, and it will be ready to use."

I uninstalled Quicken and did this download. After entering Quicken ID it returns to this screen.

Comments

  • Greg_the_Geek
    Greg_the_Geek SuperUser, Windows Beta ✭✭✭✭✭
    Quicken Subscription HBRP - Windows 10
  • Cameron
    Cameron Member
    If I uninstall Quicken to us the QcleanUI before I reinstall, do I lose all my information when I uninstall
  • Greg_the_Geek
    Greg_the_Geek SuperUser, Windows Beta ✭✭✭✭✭
    No, your Quicken data is in a separate file that should be in Documents\Quciken.
    Quicken Subscription HBRP - Windows 10
  • thecreator
    thecreator SuperUser ✭✭✭✭✭
    Jephthah said:
    Have installed Quicken 3 times. Each time at sign on it says "Continue to download and install the product. Sign in with your Quicken ID, and it will be ready to use."

    I uninstalled Quicken and did this download. After entering Quicken ID it returns to this screen.



    When you reinstall, you need to download the Quicken installer from your Quicken Account. Don't reuse the CD's Installation Disk.
    thecreator - User of Quicken Subscription R32.12  USA & Quicken 2017 HBRP R20.6 USA
                       Windows 10 Pro 32 & 64-Bit Build 21359.1
    also            Windows 10 Pro 64-Bit Build 19042.928

    Note: Holding Down the Left Shift Key or Left Ctrl Key produces Window with Quicken 2019 in the Title Bar when click About Quicken,

    View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=1

  • Cameron
    Cameron Member
    You must be kidding giving me this 'procedure'.
  • thecreator
    thecreator SuperUser ✭✭✭✭✭
    The procedure I gave you, causes no lost of Data. But it is up to you, whether you use it or not.
    thecreator - User of Quicken Subscription R32.12  USA & Quicken 2017 HBRP R20.6 USA
                       Windows 10 Pro 32 & 64-Bit Build 21359.1
    also            Windows 10 Pro 64-Bit Build 19042.928

    Note: Holding Down the Left Shift Key or Left Ctrl Key produces Window with Quicken 2019 in the Title Bar when click About Quicken,

    View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=1

  • NotACPA
    NotACPA SuperUser, Windows Beta Beta
    You do NOT need to "uninstall" Q before using QcleanUI.  In fact, a Win uninstall isn't sufficient and will STILL require QCleanUI.
    Q user since DOS version 5
    Now running Quicken Windows Subscription,  Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • thecreator
    thecreator SuperUser ✭✭✭✭✭
    Exactly. QCleanUI.exe uninstalls Quicken, so using Windows to uninstall Quicken is a waste of time.
    thecreator - User of Quicken Subscription R32.12  USA & Quicken 2017 HBRP R20.6 USA
                       Windows 10 Pro 32 & 64-Bit Build 21359.1
    also            Windows 10 Pro 64-Bit Build 19042.928

    Note: Holding Down the Left Shift Key or Left Ctrl Key produces Window with Quicken 2019 in the Title Bar when click About Quicken,

    View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=1

  • Jephthah
    Jephthah Member, Windows Beta
    I have downloaded the Quicken.exe and run it 5 times now. It still asks me to download and install it. It shows my data for 1 second and then asks for a userid and password. Asks for userid and password again and then wants me to download Quicken.exe
  • Jephthah
    Jephthah Member, Windows Beta
    I ran the qcleanui and that also didn't help.
  • Jephthah
    Jephthah Member, Windows Beta
    edited February 3
    Is Quicken broken? I can't install it on my old computer. My new computer now says that Quicken online service is unavailable - wait 10 minutes. (I've waited 10 days with no change). I started a new file from scratch. It downloaded only 10% of what's in my bank account. [Removed - Solicitation]
  • Jephthah
    Jephthah Member, Windows Beta
    How was my last post solicitation?
  • thecreator
    thecreator SuperUser ✭✭✭✭✭

    User to User Forum, but still run by Quicken and its Moderators and can be edited by them.

    Asked to try another product. The answer is up to you.

    Did you try my procedure posted above?

    thecreator - User of Quicken Subscription R32.12  USA & Quicken 2017 HBRP R20.6 USA
                       Windows 10 Pro 32 & 64-Bit Build 21359.1
    also            Windows 10 Pro 64-Bit Build 19042.928

    Note: Holding Down the Left Shift Key or Left Ctrl Key produces Window with Quicken 2019 in the Title Bar when click About Quicken,

    View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=1

  • Rocket J Squirrel
    Rocket J Squirrel SuperUser, Windows Beta ✭✭✭✭✭
    To get past the "wait 10 minutes" message, try logging out of your cloud account and back in again.
    Edit > Preferences > Quicken ID & Cloud Accounts > Sign in as a different user
    Sign out and back in with the same credentials.
    Quicken user since version 2 for DOS, now using QWin Premier Subscription on Win10 Pro.
  • Jephthah
    Jephthah Member, Windows Beta
    I have tried all suggestions here. It still asks me to install Quicken.exe after I install it. Does Quicken work on Windows 7? It did until a month or so ago.
  • Q97
    Q97 Member
    Regarding Windows 7, see also this thread

    https://community.quicken.com/discussion/7887676/windows-7-potential-major-issue
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