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Installation loop

Jephthah

Have installed Quicken 3 times. Each time at sign on it says "Continue to download and install the product. Sign in with your Quicken ID, and it will be ready to use."

I uninstalled Quicken and did this download. After entering Quicken ID it returns to this screen.

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Greg_the_Geek

Try using QCleanUI to reinstall Quicken.

Using QcleanUI to resolve issues installing or uninstalling Quicken for Windows

Cameron

If I uninstall Quicken to us the QcleanUI before I reinstall, do I lose all my information when I uninstall

Greg_the_Geek

No, your Quicken data is in a separate file that should be in Documents\Quciken.

thecreator

Jephthah said:

Have installed Quicken 3 times. Each time at sign on it says "Continue to download and install the product. Sign in with your Quicken ID, and it will be ready to use."

I uninstalled Quicken and did this download. After entering Quicken ID it returns to this screen.

Hi @"Jephthah

See this procedure: https://community.quicken.com/discussion/7844658/installing-reinstalling-windows-quicken-subscription-editions

When you reinstall, you need to download the Quicken installer from your Quicken Account. Don't reuse the CD's Installation Disk.

Cameron

You must be kidding giving me this 'procedure'.

thecreator

The procedure I gave you, causes no lost of Data. But it is up to you, whether you use it or not.

NotACPA

You do NOT need to "uninstall" Q before using QcleanUI. In fact, a Win uninstall isn't sufficient and will STILL require QCleanUI.

thecreator

Exactly. QCleanUI.exe uninstalls Quicken, so using Windows to uninstall Quicken is a waste of time.

Jephthah

I have downloaded the Quicken.exe and run it 5 times now. It still asks me to download and install it. It shows my data for 1 second and then asks for a userid and password. Asks for userid and password again and then wants me to download Quicken.exe

Jephthah

I ran the qcleanui and that also didn't help.

Jephthah

Is Quicken broken? I can't install it on my old computer. My new computer now says that Quicken online service is unavailable - wait 10 minutes. (I've waited 10 days with no change). I started a new file from scratch. It downloaded only 10% of what's in my bank account. [Removed - Solicitation]

Jephthah

How was my last post solicitation?

thecreator

See this FAQ: https://community.quicken.com/discussion/7307115/add-your-quicken-information-to-your-posts-plus-how-you-are-connected-to-the-internet

User to User Forum, but still run by Quicken and its Moderators and can be edited by them.

Asked to try another product. The answer is up to you.

Did you try my procedure posted above?

Rocket J Squirrel

To get past the "wait 10 minutes" message, try logging out of your cloud account and back in again.

Edit > Preferences > Quicken ID & Cloud Accounts > Sign in as a different user

Sign out and back in with the same credentials.

Jephthah

I have tried all suggestions here. It still asks me to install Quicken.exe after I install it. Does Quicken work on Windows 7? It did until a month or so ago.

Q97

Regarding Windows 7, see also this thread

https://community.quicken.com/discussion/7887676/windows-7-potential-major-issue