When linking fidelity 401(k) investments showing as cash balance & investments

Question

Question says it all.

I have a 401(k) from a previous employer (yes I'll roll it out eventually).  When I link the account in quicken, it shows both a cash balance and an investment balance, both of which have equal value.  This causes the "value" of the account in quicken to be double what it actually is.  There is no cash balance actually in this account.

Is there a way to fix this?  I would love to track it in quicken but seeing double makes it useless to me.

Quicken Francisco · Accepted Answer

Hello @broburke

Thank
you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. I was wondering here if we might be able to easily adjust it by selecting the register under the account bar. From here in the bottom right see if you're able to click on the cash balance and adjust it to 0 out the cash. I'll leave a photo down below.

Please
let us know if this helps resolve the issue for you.

Thanks,

Quicken
Francisco