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Repeating online payment doesn't match with Bank download
ponks Member ✭✭
edited June 2022 in Paying Bills, Online Billers & Reminders (Windows)
I've been experiencing this issue as of late. Created a recurring mortgage payment at Bank of America. After the one step update, Quicken reflects the payment as a bill due payment i the register and the download also reflects the payment separately, together with the bank check# (ref#). The issue I have is that , 1) my register now reflects 2 amounts for the same date 2) I cannot edit the quicken bill due payment. and3) I cannot match the downloaded payment with the Quicken inserted bill due payment. After speaking to support, we deleted the online payment at the bank and set up the repeating payment through Quicken. Any suggestion on how to sole this issue where only one payment is displayed in the register? My temporary fix is to zero out the downloaded Bank payment. Remember, I cannot edit anything on the Quicken insert bill due payment other than cancelling it, which then lso cancels the payment at the bank.
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