Why do my downloaded transactions get reverted after I edit them?
Like many others, I download transactions from my financial institution, and but I often have edited the payees, categories and descriptions to be useful to me. And many of my transactions I enter as I make them, so for those they are manually entered into Quicken before they can be downloaded.
However, I've noticed a few times now in the last week or two, on my credit card there have been several transactions for which I've entered all the information I want, then a few days later when I'm going through downloaded transactions I match them up -- but sometime after that, the transaction is reverted to the downloaded information, so everything I've entered myself is wiped out. This causes some big headaches for me, not only because I have to figure out a way to notice it happened and I have to reenter that information, but also because it means I lose the tax line item that went with the category, and also lose transfers so it messes up the balance on the accounts that were on the other side of the transfers. Attached is an example of two I discovered today. The second one is for my credit card payment; for that one the transaction that had been in my checking account before is now gone.
Has anyone else seen this happening? I'm currently running Version R30.21, Build 27.1.30.21. I don't yet have any more specific information or pattern that I've been able to figure out to reproduce this issue.