New error when downloading from PNC Bank - OL-221-A

dstover58

I am getting new error when downloading (Express Web Connect) from PNC Bank, OL-221-A. Seems like the download puts the correct date/time in PNC accounts when I download in spite of the OL-221-A error. Can support look at this error?

thecreator

Hi @dstover58 ,

See this FAQ:  https://community.quicken.com/discussion/7307115/add-your-quicken-information-to-your-posts-plus-how-you-are-connected-to-the-internet

Which PNC Bank Accounts are involved? Credit Card, Savings, Checking?

thecreator

Hi @dstover58 ,

See this FAQ:  https://community.quicken.com/discussion/7307115/add-your-quicken-information-to-your-posts-plus-how-you-are-connected-to-the-internet

Which PNC Bank Accounts are involved? Credit Card, Savings, Checking?

dstover58

All my PNC Bank Accounts, (Checking, Credit Card, Home Equity and Mortgate)

Robert Behn

I have been getting the OL-221 error for over a year when I download my Sam's Club MasterCard transactions (Synchrony is the card services provider). I just spoke with their tech services people and they told me:
- They are aware of the problem
- Sam's Club downloads do not support Quicken (even though that is a transaction export option on their "Activity" page)
- They are aware of the fact that other Synchrony clients DO export valid transaction files for Quicken
- There is no plan to fix the issue

I have been manually inserting start/end dates in the downloads to get them to post into Quicken.