Bill Manager Issue

Question

I'm having difficulties paying my Chase credit cards using Bill Manager.  It's been working right along until last week.  I had to remove it and now I cannot add it back.  Quicken support says the Chase site they use is down even though I can login to without issue.  Since this has been going on for several days and based on my past issues with Bill Manager, I tend to question their explanation.

I was curious is anyone able to either pay their Chase Credit Cards successfully using Bill Manager or add Chase as a biller.

Thank you
    -- Howard

HJR · Answer

That's what I was told.  In this case after further testing by creating a new account (test) I was able to add Chase so it has something to do with my existing account.  Thank you for the response, I appreciate it.

jacobs · Answer

Quicken often doesn't log into the same servers or interfaces as the websites we log into as consumers. If Quicken is reporting that connectivity is down, it probably is.