[RESOLVED] I had a quick chat with quicken support today. The recommendation from support was to use Express Web Connect (and NOT Direct connect as advised on some of the forums here). For the Express Web Connect, you just use the "normal" USAA login/password you use on the USAA website. This worked fine and hope it continues to work fine. Hopefully this post helps some of you.
It looks like you're new here. If you want to get involved, click one of these buttons!