Getting CC-511 error on every account during OSU.

korfoo
korfoo Quicken Windows Subscription Member
in Download, Add/Update Accounts (Windows)
Can't do a One-Step-Update this morning. Click on each account individually, and they all return this error:
During the last online session, Quicken encountered an online error [CC-511].

Anyone else getting this?

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @korfoo,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    As stated in this support article regarding error CC-511, this error indicates an aggregation issue.

    In order to have it successfully resolved, please contact Quicken Support for further assistance as our support agents will need to review your log file and likely be required to file for an escalation.

    Click here to review Quicken Support's hours of operations.

    -Quicken Anja
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  • Robert Ireland
    Robert Ireland Member ✭✭
    Sarah: per your earlier post in closed thread on CC_511, I have sent a problem report with log files. My log files are .DAT not .TXT so I renames the extension in order to send, You may need to rename them back to .DAT for your use. Thanks for nay help available.
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