Community Homepage
Discussions
Categories
Quicken for Mac
Quicken Lifehub
Quicken Mobile
Quicken on the Web
Quicken for Windows
Support
Quicken Classic
Quicken Simplifi
Getting Started
Community Training FAQs
Using and Improving the Community
Announcements & Alerts
Announcements
Alerts, Online Banking & Known Product Issues
Product Ideas
Connect and Engage
The Community Meetup
The Water Cooler
The Lounge
Beta
Home
Quicken Classic for Windows
New to Quicken/Getting Started (Windows)
Do I need to renew?
sjkemp62
Last year, I purchased an online account with Quicken, mostly so that my wife and I could both access our data from wherever we were. However, we never used any online functions, including accessing our data. Now I got an automatic renewal. Do I need to renew? I get pop ups to login, but never do so because I hate the idea of handling my financial data on a website. In fact, sadly I don't even need to share with my wife anymore, so really all I need is Quicken on my machine. Bottom line. If I cancel this renewal, will I lose anything other than services that I never use and don't want? Thanks for any help you can provide.
Find more posts tagged with
Accepted answers
studpup
If you only need quicken on your machine, you're not using "starter", and you don't download data from banks, etc, you can let your subscription expire. You do get a "expiration banner" though. But your program will work fine on your computer.
https://www.quicken.com/support/reinstalling-and-patching-your-quicken-subscription-version-after-your-membership-has
https://www.quicken.com/support/quicken-subscription-membership-faqs
jrich75
This is a community forum composed mostly of users and a few Quicken moderators. The only way to get a refund would be to contact support and plead your case. Depending on how recently it was and what your story is, they might be able to do something.
All comments
studpup
If you only need quicken on your machine, you're not using "starter", and you don't download data from banks, etc, you can let your subscription expire. You do get a "expiration banner" though. But your program will work fine on your computer.
https://www.quicken.com/support/reinstalling-and-patching-your-quicken-subscription-version-after-your-membership-has
https://www.quicken.com/support/quicken-subscription-membership-faqs
sjkemp62
Thanks Studpup. I went into My Account and cancelled the autorenew. Is it possible to get a pro-rated refund for the remainder of the year I just paid for? I've never used the online features, other than to be annoyed by the popups trying to get me to login. I am glad to be "stuck" with the version of Quicken that I now have.
jrich75
This is a community forum composed mostly of users and a few Quicken moderators. The only way to get a refund would be to contact support and plead your case. Depending on how recently it was and what your story is, they might be able to do something.
sjkemp62
FYI, I wrote a three sentence chat to Support and got a full refund of the auto-renewal. Simple and satisfactory. Thanks for your help.
Quick Links
All Categories
Recent Posts
Activity
Unanswered
Best Of