Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a follow-up response.
At this time I would recommend contacting support directly for advanced troubleshooting steps.
Quicken Care has the tools to review and research this issue further.
you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. I tried connecting with fake credentials but didn't see anything different than I normally would. Have you been having this issue for a long amount of time or is this recent? When you download it says completed but no transactions come in correct? Did you update the program in this time frame? We'll need some more details and we'll see what we can find.
Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.