Quicken freezes during Reset Account in Online Services tab(TDAmerirade)

My TDAmeritrade hasn't been downloading, for weeks, so I decided to Reset account under online services. Twice, this has locked quicken up completely(cant close, have to shut down PC) .. Just hangs opens a small dialog, with blank fields, then hangs as shown in screeen shot.

Ran quicken update in between attempts and am on the "latest".

(I have also contacted Ameritrade to verify that the account still has downloads enabled, but Quicken shouldn't lock up regardless)

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