Quicken appears to be experiencing a time warp

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alan2857
alan2857 Member ✭✭✭
in Download, Add/Update Accounts (Windows)
After downloading transactions using One Step Update quicken Online center reports "Cleared transactions and online balances downloaded on 2/4/2021" only problem my windows desktop is quite emphatic that todays date is 2/3/2021. time is 4:47 PST so even allowing for a 3hr time difference to EST its still 2/3/2021.

It looks like there are a several issues that may have been introduced with transaction download, after recent changes to the way sync works. The most annoying one being that transactions on the web show they have been reconciled with the financial institution but the same transaction on the desktop does not "cleared" until the web version is checked.

Is this all related to the weird time warp effect?

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  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    edited February 2021
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    Hello @alan2857

    Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.

    I would like to first troubleshoot the issues you are experiencing in the desktop version regarding the date. Once we have isolated that issue, we can then take a look at the issue you are seeing on the web version.

    I would begin by running the Validate & Repair tool on the data file from the File menu > File Operations > Validate & Repair option.

    In the Validate File window that opens, click the top box to "validate file" and then click OK.

    When the validation completes, a data log will open in Notepad, please let us know if any errors or issues are found/repaired, and when ready close and re-open Quicken.

    -Quicken Tyka

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