Why is my discussion locked?

TomInMiami

How come my item is now locked. Problem is still not fixed by Quicken.

Problem with Quicken will not connect to SunTrust Bank Accounts {"Ticket ID":"7668064"}

Sherlock

The discussion: https://community.quicken.com/discussion/7876046/problem-with-quicken-will-not-connect-to-suntrust-bank-accounts-ticket-id-7668064 was closed by a moderator.  The status of a discussion in the community does not indicate whether a problem has been fixed or not.  

If you would like to reopen the discussion because you have additional information you wish to provide, we can request the discussion be reopened.