Do you use invoicing for your small business? We want your feedback! Learn More

Since I downloaded the new update, my category button on the register won't open the list. Fix?

:* What to do to Fix


  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    What release..... Help --> About Quicken
    Do you mean the little "down arrow"
    to open up the Category List in the Category column ?

    QWin Deluxe Subscription - sticking with R47.15 - Win10

  • Quicken Francisco
    Quicken Francisco Alumni ✭✭✭✭
    edited February 2021

    Hello @Sheryle

    Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. I would recommend trying to fix the issue by running a validate. You can do so by going to the top right and selecting File > File operations > Validate and repair > Validate file > Ok. 

    Once you've done this see if you're able to get you're able to get it back up.


    Quicken Francisco


  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    I suggest you perform a clean uninstall, install and update.  If you haven’t already, you may want to review: