Quicken Community is moving to Single Sign On! Starting 1/22/21, you'll sign in to the community with your Quicken ID. For more information: http://bit.ly/CommunitySSO
My company recently switch to Prudential Retirement for our retirement accounts. I successfully created an account in Quicken for windows. But no transactions would download. Error message OL-340-A (The financial Institution does not recognize the account investment) keeps returning. I spoke with Quicken representative and he could not determine the problem. It is Quicken Direct. He believes it is a Prudential server problem. Any advice?
This discussion has been closed.