Problem with reconciliation

Question

When I reconcile or update balances, the actual account balance from the bank no longer shows up in the toolbar. Previous to today, the online balances showed up in the tool bar, although they were incorrect.  When reconciling, Quicken is only showing that the transactions were cleared, not reconciled.

John Kittel · Answer

I had a chat with a tech who had me download another patch which solved my issue.  You might want to pursue that,

NotACPA · Answer

"'Quicken is including all pending transactions the Statement Ending Balance"NO, USAA is downloading Pending transactions ... which they're not supposed to be doing.  This has previously been reported.

John Campbell · Answer

Am having a similar problem with USAA.  Now when doing a reconciliation, Quicken is including all pending transactions the Statement Ending Balance.  This results in a value that can be quite different than the one for all posted (downloaded) transactions.  Not sure if USAA is sending the wrong data field or if the problem is due to recent changes in Quicken. Result - can no longer get USAA Checking account to reconcile!! (Unless I go online, view all pending transactions and manually enter them into Quicken and then do a reconciliation.) Ugh!