Accounts not there after loading existing data file

After installing the latest version of Quicken, I loaded my existing data file.  I got no messages and no errors.  It did not ask about converting the data file.  When I clicked on "See where your money goes", it immediately asked me to link my accounts again.  Those accounts already existed in the data file.  Why aren't they there?  After linking a couple of accounts, opened them, and the transactions only go back to 11/2019, which is probably as far back as the bank maintains online.  What happened to all my previous transactions.  I have been a Quicken user for over 30 years, since the DOS days.  This is extremely frustrating.

Answers

  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    I suspect you may not have opened the appropriate Quicken file.  I suggest you attempt to locate the Quicken file: select File > Find Quicken files...
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