Backup error - "Unable to open source file"

Robz
Robz Quicken Windows Subscription Member ✭✭
edited May 2022 in File Conversion and Backup (Windows)
I keep getting this error when I am trying to perform a backup. Occasionally it will work, but now I get the error every time. Anyone else seen this?

Answers

  • Greg_the_Geek
    Greg_the_Geek Quicken Windows Subscription SuperUser ✭✭✭✭✭
    What is the full path to the folder that contains your Quicken data file on the hard drive? Are you using OneDrive, Dropbox or Google Backup?
    Quicken Subscription HBRP - Windows 10
  • Robz
    Robz Quicken Windows Subscription Member ✭✭
    The data file is in a documents folder- C:\Users\rober\Documents\Quicken

    I back it up to a portable hard drive.
  • Greg_the_Geek
    Greg_the_Geek Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Are you using OneDrive, Dropbox or Google Backup?
    Quicken Subscription HBRP - Windows 10
  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭
    Robz said: The data file is in a documents folder- C:\Users\rober\Documents\Quicken\  ... I back it up to a portable hard drive.
    The question being asked above is ... do you have any of the Cloud Services backing up your hard disk - ie - the Documents folder - or the /Quicken/ folder....
    Something has your Quicken QDF file "open" and is preventing the Quicken backup.

  • Robz
    Robz Quicken Windows Subscription Member ✭✭
    No, I am not using any cloud service for backup. Only backing up to a portable hard drive
  • miklk
    miklk Quicken Windows Subscription SuperUser, Windows Beta Beta
    Disable anti-virus to test if that is interfering as some do. 

This discussion has been closed.

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