Credit Union Transaction Download issue

Abruptly last week Suffolk Federal Credit Union stopped downloading transactions. OSU appeared to process the request.Steps taken to rectify.
1- Reset Connection in online services tab - no download (Express Web Connect)
2- Deactivated and re-established connection - no download - connection made as accounts were identified and matched to existing
3- File validate (no errors) and repeated steps 1 and 2 - no download
4- Went to Financial Inst website and used their external download to .qfx
        option open - mesa - "this action only valid for products installed" (Quicken Selected)
        option save file - saved file to downloads
5- Quicken File--file import-- imported file and transactions and posted correctly

All other OSU download accounts work correctly as did SFCU since last week.
Any ideas .. known problem elsewhere ?
Win R31.12 27.1.31.12

Answers

  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Hello @randyh1

    Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.

    Are you able to successfully update if you update through register?

    1. Open the transaction register for the account that is not downloading.
    2. Click the Gear Icon in the upper right of the register and select Update Now.
    3. Follow the on-screen instructions to complete the update.

    Do you receive any error messages when attempting to update this way?

    Thank you,

    -Quicken Tyka

    ~~~***~~~
  • randyh1
    randyh1 Windows Beta Beta
    edited February 20
    From Connection log :
    20210217 08:37:38: Parse error. Current object: BANKACCTFROM Missing Tag: TAG UNKNOW
  • randyh1
    randyh1 Windows Beta Beta
    Issued resolved at least for now by Quicken Tyka in Bobert0703 post and replies of others relating to the same problem in other posts.. Too numerous to list all. It has to do with changing the channel from QCS to FDS.