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Discontinue auto-transactiondownload from bank

Lindan
Member ✭
Some time ago I set up to have transactions automatically downloaded into my re3gister. I didn't like it after a while, and quit updating the downloads. Every time I go to reconcile, it asks me if I want to update the download transactions. I want to stop the download from the bank so that I don't have to answer the question each month. I've called the bank and was told Quicken had to do it. I called quicken and was told the bank has to do. Does anyone know the correct process and what department would handle? Thank you
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Answers
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Open the account register, press Ctrl + Shift + E, select the Online Services tab, select Deactivate, Yes, and, if prompted, OK, and OK.1
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If you want to deactivate the account so it won't download from your bank anymore:
https://www.quicken.com/support/deactivate-online-banking-services-quicken-account
I'm not a quicken employee, just trying to be a helpful pup!0
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