After the R31.12 update, my passwords have been removed from password vault and no ability to update

joannanworkz · February 2021

After the R31.12 update, my passwords have been removed from password vault and no ability to update. I now have little key icons next to all but 3 accounts when I try to do a One Step Update. The 3 accts that are working are direct connect, the others are all Express Web Connect. The ones without the icons update quickly and get a complete tag. The others show a gear and green arrow icon and "Processing data...", which I've never seen before. After a few minutes, the processing completes and the window closes. I don't get any errors and the accounts don't get updated.