I can not get Discover Card to download due to a CC-505, it tells me to contact Help, but I see no w

Dadburn
Dadburn Quicken Windows Subscription Member
edited August 2022 in Errors and Troubleshooting (Windows)
I can not get Discover Card to download due to a CC-505, it tells me to contact Help, but I see no w

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Dadburn,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    If you haven't already, please review this error-specific support article regarding error CC-505.

    As stated in the article, if the steps fail to resolve this and the issue continues to persist for a few days, you will need to contact Quicken Support directly for further assistance. Our support agents will likely need to collect and review your log files which may result in filing for an escalation in order to have it successfully resolved.

    Please, click here to review Quicken Support's hours of operation.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

This discussion has been closed.

Categories