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USAA Still want's to connect to wrong account

After getting a USAA Access ID and Access pin for quicken. The program pulls the wrong account number. I accessed my account normally and there are no problems just can't access my account via quicken Download. This has been going on for over three weeks. What is the latest on this issue!

Comments

  • Quicken_Tyka
    Quicken_Tyka Moderator mod
    edited February 25
    Hello Willi

    Thank you for taking the time to visit the Community to report this issue, although I apologize that you have not received a response.

    To clarify, is the account number you're seeing for a different account or for an account you do no recognize? There is a known issue with USAA at this time:

    https://www.quicken.com/support/usaa-bank-direct-connect-customers-ol-220-or-http-405-error

    Incorrect account number
    : USAA is sending account numbers that appear incorrect; these are actually ‘fake’ numbers, as a newly added security measure.  This will not impact your account, but we are discussing this with USAA.

    If the account number does not look familiar, it's possible this is your account, it is just obscured for security purposes.

    Please let me know what you find!

    -Quicken Tyka

    ~~~***~~~
  • Willi
    Willi Member
    You are correct about the fake account number, I updated the account without any problems and with the correct account.

    Thanks for your Help
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