Credit Card account will not reconcile

Question

Beginning last month, one credit card account will not balance. The displayed  "Cleared Balance" does not match the register balance of all Reconciled/Cleared transactions. My register balance and the downloaded account balance from the financial institution match. The amount of the difference does not match any specific transaction. All transactions in my register match the credit card statement.

I am running subscription Quicken in Win10

Sherlock · Accepted Answer

The Cleared Balance is the sum of all of the transactions in the register marked as reconciled and the transactions checked in the Clr column of the reconcile window.  If you haven't already, you may want to review: https://community.quicken.com/discussion/7164953/faq-how-does-quicken-determine-which-transactions-qualify-for-a-reconcile