Error 800

This discussion was created from comments split from: Error (cc-800).

Comments

  • Frank7
    Frank7 Member ✭✭
    Error cc-800; went through suggested steps and am unable to reach support.
  • Quicken Francisco
    Quicken Francisco Moderator mod

    Hello @Frank7

    Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. I do believe it would be best to Quicken Support so to do that are you not able to get the support link open? If that's the case I'll leave an article down below that should help with the issue.

    https://community.quicken.com/discussion/7870684/faq-talk-to-support-does-not-respond#latest

    Let me know if this fixes the issue or if it was something else that was giving you trouble instead.

    Thanks,

    Quicken Francisco


  • Frank7
    Frank7 Member ✭✭
    Quicken Francisco, thank you for your response. I've followed the talk-to-support link for both Firefox and Microsoft Edge and am unable to contact support.
    Thanks,
    Frank
  • Quicken Francisco
    Quicken Francisco Moderator mod
    @Frank7

    Thanks for letting me know. That is odd that it's still not letting you connect on either browser. In this case I'll leave you our phone number so that you're able to contact us directly The number is 650-250-1900 and I'll also leave our hours down below as well so you can find a time that works best for you.

    Thanks,
    Quicken Francisco

    Quicken Phone Support Current Hours of Operation:

    Monday through Friday

    5:00 am to 5:00 pm PDT

     

    Quicken Chat Support Current Hours of Operation:

    Monday through Sunday

    5:00 am to 5:00 pm PDT

  • Frank7
    Frank7 Member ✭✭
    I'll call. Thanks very much.
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