Clearing transactions

ronski611

Can not clear downloaded (online) transactions.

Can't modify this transaction, because it has been damaged (All accounts)

studpup

First, let's make a backup, then validate the file to make sure there's no errors in the file.

Then try turning off cloud sync: Edit/Preferences/Mobile & Web, turn Sync OFF

Run one step update and make sure it's successfully downloading your transactions.

If it's not downloading transactions, Edit/Preferences/Quicken ID & Cloud Accounts, and Sign in as a different user. Log back in with the same email and password.

Run one step update again

Once its working, if you use web or app features, turn Mobile & Web sync back on.

Frankx

Hi @ronski611,

I suggest that validate, and perhaps also super validate, your Quicken data file.  Please follow these instructions LINK.

Once completed, let us know if you are still having this problem.

Frankx

studpup

First, let's make a backup, then validate the file to make sure there's no errors in the file.

Then try turning off cloud sync: Edit/Preferences/Mobile & Web, turn Sync OFF

Run one step update and make sure it's successfully downloading your transactions.

If it's not downloading transactions, Edit/Preferences/Quicken ID & Cloud Accounts, and Sign in as a different user. Log back in with the same email and password.

Run one step update again

Once its working, if you use web or app features, turn Mobile & Web sync back on.

ronski611

Fixed - Thank you