Clearing transactions
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ronski611
Member ✭
Can not clear downloaded (online) transactions.
Can't modify this transaction, because it has been damaged (All accounts)
Can't modify this transaction, because it has been damaged (All accounts)
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Best Answer
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First, let's make a backup, then validate the file to make sure there's no errors in the file.
Then try turning off cloud sync: Edit/Preferences/Mobile & Web, turn Sync OFF
Run one step update and make sure it's successfully downloading your transactions.
If it's not downloading transactions, Edit/Preferences/Quicken ID & Cloud Accounts, and Sign in as a different user. Log back in with the same email and password.
Run one step update again
Once its working, if you use web or app features, turn Mobile & Web sync back on.wags Glad to be here!
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Answers
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Hi @ronski611,
I suggest that validate, and perhaps also super validate, your Quicken data file. Please follow these instructions LINK.
Once completed, let us know if you are still having this problem.
FrankxQuicken Home, Business & Rental Property - Windows 10-Home Version
- - - - Quicken User since 1984 - - -
- If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you. -0 -
First, let's make a backup, then validate the file to make sure there's no errors in the file.
Then try turning off cloud sync: Edit/Preferences/Mobile & Web, turn Sync OFF
Run one step update and make sure it's successfully downloading your transactions.
If it's not downloading transactions, Edit/Preferences/Quicken ID & Cloud Accounts, and Sign in as a different user. Log back in with the same email and password.
Run one step update again
Once its working, if you use web or app features, turn Mobile & Web sync back on.wags Glad to be here!
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Fixed - Thank you1
This discussion has been closed.