USAA Transition - How to replace Opening Balances in new accounts w/ transfers from old accts.

Snuffy

Thanks to UKR, I am almost done with the USAA sign-in transition:
https://community.quicken.com/discussion/7889227/lost-data-in-old-deleted-accounts-during-usaa-transition-to-new-system-help#latest

Help is needed now w/ the new USAA account(s) that have Opening Balances that should actually be replaced with transferred balances from the old parallel accounts.

How should an unneeded Beginning Balance be deleted without creating collateral damage?

Much obliged!
Snuff

Chris_QPW

@Snuffy since you are basically zeroing out the old account by making a transfer to the new account you have to ensure a few things.  One is that there isn't any overlapping transactions.  As in the ending balance of the old account is the opening balance of the new account.  If that isn't true you have to remove the overlapping transaction from either the old or the new account.

Once that is true then you can just change the opening balance transaction in the new account to a transfer by changing the category from [New Account Name] to [Old Account Name].

Note that on @Quicken Francisco's answer it is assumed that the transfer is already in there and as such you have to remove the Opening Balance transaction since you can't have both the transfer and the Opening Balance transaction since would result it duplicating the amount coming into the account.

Quicken Francisco

Hello @Snuffy

Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. Generally with opening balances it sounds like you may have another one added. As long as you have an actual opening balance set up at the start of your register. I would recommend trying to save a backup then deleting the opening balance just in case you're not sure if it's set up properly. 

https://www.quicken.com/support/how-backup-or-restore-your-quicken-data

Once you get the chance let us know if you were able to get your register to be updates correctly. 

Thanks,

Quicken Francisco

Chris_QPW

@Snuffy since you are basically zeroing out the old account by making a transfer to the new account you have to ensure a few things.  One is that there isn't any overlapping transactions.  As in the ending balance of the old account is the opening balance of the new account.  If that isn't true you have to remove the overlapping transaction from either the old or the new account.

Once that is true then you can just change the opening balance transaction in the new account to a transfer by changing the category from [New Account Name] to [Old Account Name].

Note that on @Quicken Francisco's answer it is assumed that the transfer is already in there and as such you have to remove the Opening Balance transaction since you can't have both the transfer and the Opening Balance transaction since would result it duplicating the amount coming into the account.

Snuffy

> @Quicken Francisco said:
> Hello @Snuffy
>
> Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. Generally with opening balances it sounds like you may have another one added. As long as you have an actual opening balance set up at the start of your register. I would recommend trying to save a backup then deleting the opening balance just in case you're not sure if it's set up properly. 
>
> https://www.quicken.com/support/how-backup-or-restore-your-quicken-data

Thank you for responding so quickly, Quicken Francisco!

Two reasons it took a while to post my question:
1. I had the devil of a time trying to find a link to post a comment. For some reason it was not intuitive for me. After a while i found a reference to a "post comment" link but still could not find one.
2. It might well have been the wording of my search, but I could not find this problem listed before posting my comment. I assume it had to be a common problem, since new USAA accounts were created as part of the process. Would appreciate links to other threads that addressed my problem so save both of us some time.

I used a backup to restore by old accounts, since my reading of the directions indicated they should have been deleted. That worked.
Will update.

Again, thanks for your response, Quicken Francisco

Snuff

Snuffy

> @Chris_QPW said:
> @Snuffy since you are basically zeroing out the old account by making a transfer to the new account you have to ensure a few things.  One is that there isn't any overlapping transactions.  As in the ending balance of the old account IS THE OPENING BALANCE of the new account.
>
> Once that is true then you can just CHANGE the opening balance transaction in the new account to a transfer by CHANGING THE CATEGORY from [New Account Name] to [Old Account Name].....


Thank you for responding, Chris_OPW!

Can I change the AMOUNT of the opening balance transaction to match the EB of the Old Account as I change the CATEGORY for the opening balance transaction from [New Account Name] to [Old Account Name]?

That SOLVED the problem!!!

Thank you, Chris_OPW!

Chris_QPW

I see you answered your own question.  
I'm glad you got figured out.