Problem with Chase transaction and balance updates?

Bsmith933
Bsmith933 Quicken Windows Subscription Member ✭✭
in Download, Add/Update Accounts (Windows)
Online updates for my bank account and credit card (both Chase) stopped working 2-3 weeks ago. I've reset each account multiple times, and deactivated and reactivated them, but I have to do one of those each time, otherwise new transactions don't download. My investment balances and transactions are working fine. How can I troubleshoot this?

Best Answer

  • Sherlock
    Sherlock Quicken Windows Subscription Member ✭✭✭✭
    Answer ✓
    Intuit continues to have difficulty maintaining the Express Web Connect connection method for Quicken.  If you are using this connection method, I suggest you use the Direct Connect or the Web Connect connection method instead.  If you haven't already, you may want to review: https://www.quicken.com/support/how-quicken-connects-your-bank

Answers

  • Sherlock
    Sherlock Quicken Windows Subscription Member ✭✭✭✭
    Answer ✓
    Intuit continues to have difficulty maintaining the Express Web Connect connection method for Quicken.  If you are using this connection method, I suggest you use the Direct Connect or the Web Connect connection method instead.  If you haven't already, you may want to review: https://www.quicken.com/support/how-quicken-connects-your-bank
  • Bsmith933
    Bsmith933 Quicken Windows Subscription Member ✭✭
    Thanks, I'll make the change. Appreciate your help.
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