Bank of America credit card download

jn16222rn
jn16222rn Member ✭✭
edited January 2022 in Download, Add/Update Accounts (Windows)
What can I do about this account that doesn't recognize downloaded transactions when I attempt to reconcile it?

Best Answer

Answers

  • Jim_Harman
    Jim_Harman Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Please describe the problem in more detail.

    When you say "doesn't recognize downloaded transactions" do you mean that you have manually entered transactions in the register and the downloaded transactions do not automatically match to them, or do the downloaded transactions not appear in the window at the bottom of the register, or is it something different?
    QWin Premier subscription
  • jn16222rn
    jn16222rn Member ✭✭
    after downloading the downloaded transaction, myattempt at reconciliation only tells me that there is nothing to reconcile!
  • jn16222rn
    jn16222rn Member ✭✭
    Additionally, BOA has been telling me for at least 6 months error cc501 cannot connect at this time- try back in a few hours!
  • jn16222rn
    jn16222rn Member ✭✭
    I can only download (some of the time) by going to the BOA site
  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Answer ✓
    jn16222rn said:
    Additionally, BOA has been telling me for at least 6 months error cc501 cannot connect at this time- try back in a few hours!

    Now we're getting warmer ...

    Please read and follow instructions here: https://www.quicken.com/support/error-when-using-online-services-cc-501

    Support needs to dig a little deeper to resolve this issue for you.


This discussion has been closed.

Categories