When contacting support, be sure to let them know how long you have been receiving this error.
Let us know how it goes!
you for reaching out on the community and telling us about your issue. I do
apologize for the issue you're having. We are currently experiencing issues with Ford Credit. We're currently working on getting it fixed but I currently don't have an ETA when it will be fixed. I do apologize for any inconvenience this has caused.
For whatever it's
worth and actual problems with loan company's download services aside ... I would not bother attempting to activate any loan or mortgage
account for downloading. (Not discussing
LOC or HELOC accounts here)
loan or mortgage account does NOT have a transaction register. All data shown
in the account come from whatever information the bank downloads to you ... if
this process works at all.
As a result of being
connected, the scheduled payment transaction reminder cannot transfer the
amount of principal paid into the (non existent) account register and must use
a category, usually something like Loan:Principal, instead. The category seems
to vary with the Loan Type you selected when creating the loan account in
Go to Edit > Preferences > Quicken ID & Cloud Accounts
Click sign in as a different user
Type "yes" to sign out
Sign back in using your existing Quicken ID
Once this has been completed, please attempt to update once more and let us know the results.
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