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Quicken Classic for Windows
Download, Add/Update Accounts (Windows)
One Step Update not working
coverdnx
One Step Update for Chase Bank won't work. I tried deactivating and reactivating one-step download and received the following message: "Sorry. We encountered an error (it's not your fault). ... Quicken is having trouble connecting to Chase." I tried validating the file, closing Quicken, reopening Quicken, and reactivating the account with Chase. No go.
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Frankx
Hi
@coverdnx
I can't say for sure - so please take this only as a possibility - but many other users are having similar download issues due to the large number of government stimulus payments that are hitting the banks this week. Many banks have throttled back on the ability of customers to access their accounts through the web. Chase is on the list of such banks. Here's a
LINK
to more information that MAY help.
Frankx
All comments
Frankx
Hi
@coverdnx
I can't say for sure - so please take this only as a possibility - but many other users are having similar download issues due to the large number of government stimulus payments that are hitting the banks this week. Many banks have throttled back on the ability of customers to access their accounts through the web. Chase is on the list of such banks. Here's a
LINK
to more information that MAY help.
Frankx
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