can't import a qfx file into my checking account

I can't use web connect for my HSBC account so I manually download a qfx transaction file and try to import. I can see a box showing transactionss being imported but nothing happens. For awhile I could only import into a dummy account and then copy the transactions to the correct account. Now I can't even do that. I will have to enter each transaction manually.

Comments

  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Hello @[email protected]

    Thank you for taking the time to visit the Community to post your issue, although I apologize that you are still experiencing this trouble.

    May I ask that you navigate to Quicken > About Quicken and provide the release you are currently running? 

    To help isolate the cause of this issue further, I would create a test file to see if you are able to successfully import the QFX file.

    To create a test file, navigate to File > New and start from scratch. 

    If you are unable to import the QFX file in the test file as well, this points to the issue being related to the QFX file.

    Please let me know the results!

    -Quicken Tyka
    ~~~***~~~
Sign In or Register to comment.