BOA - CC-502

System Member admin
This discussion was created from comments split from: Unable to Download Transactions from Bank of America.


  • JHK
    JHK Member ✭✭
    I have been downloading transactions from BOA to Quicken but it stopped working several days ago with an error 502 response. I have tried multiple recommended actions but none worked. I even created a new account for Bank of America and it still want connect. It appears to find BOA account and asks for account info followed with an access code sent to my cell. I enter the code but it repeats the same login request followed with an access code request. What's going on. I have spent too much time on this issue.
  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @JHK,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    Please, review and follow the error-specific troubleshooting instructions found in this support article.

    If the steps are unsuccessful, then after 24 hours or more, as stated at the bottom of the article, you will need to contact Quicken Support via phone or chat. Our support agents will need to collect and review your log files to find the internal error and file for an escalation.

    Please, click here to review Quicken Support's hours of operation.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • Denny Ries
    Denny Ries Member ✭✭
    edited March 2021
    I have been on the phone 5 times since Sat. Tech support had me send logs and all they said is nothing is wrong. [Removed - Disruptive/Rant] 2 ticket numbers and still no help.
  • flagholder
    flagholder Member ✭✭✭
    Bank of America....will not download into Quicken.   Get the same error.
    Tried to download from website....Quicken did not accept....

This discussion has been closed.