data locked out after R32 update because of Password problem

GEW

I was told by Quicken 3rd level support manager there was a way to enter a problem into this community that the developers would see. Is this true and if so how do I enter. Or was this just a way for him to get me off the phone. I am brand new to this community

Sherlock

To report a problem, I suggest you select Help > Report a problem...

Regarding a your password problem, you may want t review: https://www.quicken.com/support/im-having-password-problems-quicken-windows