Downloading transactions from bank

charlotte999

Error message: Quicken's online service is unavailable at this time. Please wait at least ten minutes, then try again. I've had this message since March 7.

Frankx

Hi @charlotte999

In order to get past this message, you should log out of, and then log back in, to your Quicken account, as follows:

1)    Go to “Edit” > “Preferences” > “Quicken ID & Cloud Accounts”;

2)    Click "Sign in as a different user";

3)    Sign out and then sign back in, using the same credentials;

4)    Then, shut down Quicken, reopen it and try the download.

If you still get the message after performing the above steps, I would suggest that you update the account directly from the account register, rather than using One Step Update.

Let me know how that goes.

Frankx

Frankx

Hi @charlotte999

In order to get past this message, you should log out of, and then log back in, to your Quicken account, as follows:

1)    Go to “Edit” > “Preferences” > “Quicken ID & Cloud Accounts”;

2)    Click "Sign in as a different user";

3)    Sign out and then sign back in, using the same credentials;

4)    Then, shut down Quicken, reopen it and try the download.

If you still get the message after performing the above steps, I would suggest that you update the account directly from the account register, rather than using One Step Update.

Let me know how that goes.

Frankx

KateHugo

Thank you so much! It worked for me. I haven't been able to update my info for so many days now!! Thank you for sharing this!