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How to Contact Quicken Support? [edited]

How do I speak to a real person?? The USAA banking issue answer is not helpful or coherent. I would appreciate speaking with a tech. I'm paying for this program & not happy with your support options.

Answers

  • NotACPA
    NotACPA SuperUser, Windows Beta Beta
    edited March 31
    Why don't you describe your issue here ... and see if other users can assist.
    Include in your description of the issue:
    What Q product you're running, and what BUILD of that product.  Do HELP, About Quicken for this info.  Also, from that same window ... what's your "Valid Thru" date?
    Next, exactly what issue are you having with USAA.  There are several reported issues, currently with them.
    Are you getting any error codes or messages when you try to download?
    When you do TOOLS, Account List, what shows in the "Transaction Download" column adjacent to your USAA accounts?
    Q user since DOS version 5
    Now running Quicken Windows Subscription,  Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • Frankx
    Frankx SuperUser ✭✭✭✭✭
    Hi @Frederic Fernholz

    I would suggest that you contact Quicken Support using this LINK.

    Good luck.

    Frankx


    Quicken H&B-Subscription - Ver. R29.20 - Build 27.1.29.20  - Windows 10 Home - Ver. 2004
                                             - - - - Quicken User since 1984 - - - 
      -  If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you.  -
  • thanks for your help
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