How to Contact Quicken Support? [edited]

Frederic Fernholz
Frederic Fernholz Quicken Windows Subscription Member
edited August 2022 in Errors and Troubleshooting (Windows)
How do I speak to a real person?? The USAA banking issue answer is not helpful or coherent. I would appreciate speaking with a tech. I'm paying for this program & not happy with your support options.

Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited March 2021
    Why don't you describe your issue here ... and see if other users can assist.
    Include in your description of the issue:
    What Q product you're running, and what BUILD of that product.  Do HELP, About Quicken for this info.  Also, from that same window ... what's your "Valid Thru" date?
    Next, exactly what issue are you having with USAA.  There are several reported issues, currently with them.
    Are you getting any error codes or messages when you try to download?
    When you do TOOLS, Account List, what shows in the "Transaction Download" column adjacent to your USAA accounts?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Frankx
    Frankx Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Hi @Frederic Fernholz

    I would suggest that you contact Quicken Support using this LINK.

    Good luck.

    Frankx

                            Quicken Home, Business & Rental Property - Windows 10-Home Version

                                             - - - - Quicken User since 1984 - - - 
      -  If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you.  -

  • Frederic Fernholz
    Frederic Fernholz Quicken Windows Subscription Member
    thanks for your help
This discussion has been closed.

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