My quicken won't reconcile.

 I've downloaded the items from checking, savings, and CC accounts.  the c shows the item's cleared.  When I go to reconcile The items don's show in the reconcilement window as cleared.  When I return to the accounts the c (cleared) is still visible.
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Answers

  • Frankx
    Frankx SuperUser ✭✭✭✭✭
    Hi @garybuser8117,

    That problem could be related to the "as of" date you are using for the reconciliation. Do they actually appear in either the "Payments and Checks" or "Deposits" boxes?

    Frankx


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  • garybuser8117
    garybuser8117 Windows Beta Beta
    All the actions are previous dates as has always been the case in the past.  Thanks for the thought though!
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    When in the reconcile window, select the Balances button.  That will show what date the reconcile is using.
    It quite possible that if you are reconciling to the online balance, it is in the past (not updated).
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